Posted on Google Scott ScottyKarateTrustindex verifies that the original source of the review is Google. FIRST TIME HIRING THIS POND CLEANING COMPANY TO REMOVE ALL MY HUGE KOI FISH AND DO A TOTAL CLEAN OUT & POWERWASH EVERYTHING WITHIN MY POND, AND SULAIMAN & HIS HELPER DID A FANTASTIC JOB AND OFFERED ALOT OF POND SUGGESTIONS WHICH I APPRECIATED, JUST WISH THE PRICE WAS A LITTLE CHEAPER, BUT HOPEFULLY NEXT SPRING SULAIMAN WILL GIVE ME A DISCOUNT AFTER I TALK WITH HIM AGAIN !!! SO THANK U SULAIMAN FOR THE WONDERFUL JOB YOU DID ON MY KOI POND LT.DET./AGENT SCOTTPosted on Google Mike JacobyTrustindex verifies that the original source of the review is Google. We had a great experience renewing our pond with Midwest Pond. Worked with our schedule and the result is fantastic.Posted on Google Justyna HomendaTrustindex verifies that the original source of the review is Google. Excellent service.Posted on Google Kyle ThackerTrustindex verifies that the original source of the review is Google. This was my first year working with Midwest Pond Features and they did an excellent job with my spring clean out. The owner, Sulaiman, has great communication and offered a bunch of helpful advice to improve how I maintain the pond, and even stopped by for a leak inspection at no cost. I would recommended any pond owner to work with them.Posted on Google David MusialTrustindex verifies that the original source of the review is Google. Excellent job and reasonable price! We have used Midwest for multiple years and will use them again next year!Posted on Google Anthony CollettiTrustindex verifies that the original source of the review is Google. Posted on Google Greg SolecklTrustindex verifies that the original source of the review is Google. It was our first time and was a great experience on time as scheduled very detailed and knowledgeable customer oriented . After the clean out we discussed some solutions for an issue that was created by a previous company looking forward to doing future business with themPosted on Google ArtTrustindex verifies that the original source of the review is Google. My sincerest thanks to all of you who have previously written reviews. If not for you, it may not have been such an easy decision for me to select Midwest Pond Features to clean my pond. They were fabulous. Sulaiman was a great communicator and extremely responsive. He and his team of 3 guys arrived on time, truly cared, and did an outstanding job. There are two pumps in my skimmer box, one for the waterfall and the second to prevent the pond from freezing by creating motion. The second pump had not generated any water movement for years despite my working with other firms. I mentioned it to Sulaiman, without any hesitancy, they blew out the lines. What a difference this pump has made in the water movement and enjoyment of our pond. A suggestion, don't spend any additional time looking for a firm to care for your pond. If you have read this review, then you have found them!!!Posted on Google Paul R. WilliamsTrustindex verifies that the original source of the review is Google. Completely unreliable; would not recommend. The owner had me waste 2 full days waiting for him to stop by to review a new pond design and provide a proposal. The first day, he changed the expected arrival time twice, only to cancel at the end of the day and asked if he could push it to the following day, which I reluctantly accepted. The following day (yesterday), he never showed up, nor had the courtesy to call/text. At the end of the second day, I needed to leave, so I texted him to simply let him know I was leaving, thinking he would apologize and attempt to reschedule again. I have since received no response. Thanks for wasting 2 days of my valuable time waiting for you.Posted on Google Blanca RendonTrustindex verifies that the original source of the review is Google. Waste of time. Guy agreed to come by for an initial “consultation” and estimate. We set a time, then close to said scheduled time he had excuse for running late but that he was on his way. Over two hours later, another excuse, and instead of giving us the option to have him come by later, he said “by the time [he] got here, it’d be almost 8/9.” We agreed to have him come the next day, and again, excuse after excuse, we eventually stopped hearing from him. We had hoped he’d show up at some point, but after two wasted days of staying home waiting for him to show up, we gave up. Texted him in the evening that we had had to leave and never did hear back from him. Would’ve earned a higher rating if he had at least shown up and told us he couldn’t work with our pond needs.
At Midwest Pond Features, we offer professional pond repair services to ensure the optimal functionality of your pond. The cost of pond repair depends on various factors, and we aim to provide transparent pricing to our valued customers.
Here is an overview of our pricing structure and process:
Our company offers pond repair services at a minimum charge of $399. This fee covers up to 2 hours of dedicated time for detecting and fixing the initial leak. It includes the expertise of our skilled technicians and basic materials required for minor repairs.
However, it’s important to note that fixing one leak does not guarantee the absence of additional leaks. There may be hidden leaks that can only be detected after running the pond for a period of time. If we need to return on a future date to address additional leaks, an “Additional Visits” charge will apply.
If the detection process exceeds the initial 2-hour period, we will charge an additional $150 per hour for the extra time spent.
In some cases, certain issues may require multiple visits to complete the repair. For additional visits, there is a minimum charge of $150, plus an hourly rate of $150 thereafter.
If during the repair process we find that your pond requires extensive maintenance to accurately detect the leak, we may recommend a thorough pond cleaning. This step ensures a clean and optimal environment for effective leak detection.
Depending on the extent of the repair needed, we may provide a detailed quote for the entire job rather than charging on an hourly basis. This approach allows us to provide a comprehensive solution for complex repairs.
Please keep in mind that these pricing details serve as a general guideline, and the actual cost may vary based on the unique requirements of your pond.
Have you noticed the level of your pond is much lower than it should be? Are you having to add water several times a week? You might have a leak. There are two basic areas that your leak could be in, the pond or the waterfall. To figure out where your leak is, follow the instructions below
If the water does go down, let it continue to recede until it stops.
If the water level didn’t go down at all, the leak is in the waterfall not the pond.
Have you noticed the level of your pond is much lower than it should be? Are you having to add water several times a week? You might have a leak. There are two basic areas that your leak could be in, the pond or the waterfall. To figure out where your leak is, follow the instructions below.
Turn off the pump for the day or 24 hours
Check the water level at the end of the day or the next morning.
At Midwest Pond Features, we are dedicated to providing high-quality pond repair services, ensuring the long-term health and beauty of your pond. If you have any further questions or need additional information, please don’t hesitate to contact us.
We look forward to assisting you with your pond repair needs!